Ethical Zoom Mediations CLE - Shared screen with speaker view
I am joining at the last minute. My email is email@example.com
Yes we are recording this CLE
If you have any questions please leave them in this chat box and we will convey them to Simon
Do you recommend disabling waiting rooms for mediations?
I don't see any control for the speaker volume inside zoom. Sometimes with computer's speaker volume at 100%, speaker is still faint.
comments on other platforms: I realize this is about Zoom, but I am wondering if he has heard of Legaler, and what he thinks of it in comparison to Webex and Zoom
What are the pros and cons of having a waiting room enabled during mediation?
You can lock the meeting after all participants are in as a security feature too beside using the waiting room. Double protection
For those of you who haven't used Zoom yet, they offer pretty great tutorials that will walk you through the process of setting up meetings and otherwise hosting through Zoom.
Simon has provided links to zoom tutorials in his materials
Caroline Kert She/hers
I would love to hear tips on adjusting for the loss of body language cues, if any.
Thanks, Debbie! I’ll have to look into locking in participants
When I am sending these messages is my name showing up? Kathryn
Kathryn, you name shows up as your email
Thanks for letting me know. I think I want to change that.
it shows as "kpardikes"
I do need to change that. Glad I asked.
Are you able to create multiple breakout rooms in advance of the mediation? In a way, like setting up multiple conference rooms?
Can you put both attorneys in the same breakout room? Can you move them to a break out room wth their client and then separate them out?
Suzanne and Jessica. Yes to both of you.
with regard to security, do you have to use a separate file sharing app to pass docs between each of the parties?
What do you recommend to offset Zoom fatigue in an arbitration, which is NOT as divisible as a long mediation?
Thank you, Mark.
You can set up breakout rooms in advance and set it up to initially put the separate parties into their own rooms.
You can only do this if the parties have joined independently. If the parties are in their attorney's office, you cannot separate them virtually.
Do all the technical steps in coordinating the mediation add time to the usual 2 hour time fra
please touch on billing — before zooming? after zooming? how do you recomment?
I have been using regular zoom for a while, downloaded the pro version last night. i can’t find options like the ‘security shield’ or breakout room options - are those pro options and, if so, do i need to reinstall zoom?
Elizabeth Telling- I had the same thought- I do not see Security Shield or break out rooms
yes, breakout rooms are pro options. You may have to go into your account and look at settings
Thank you Toni-Anne
HI… I had to join late. Do you know what I should try to do next? I got your email, but don’t know if I have access to my settings because we have a shared pro account
I have a shield on the top right corner of screen, but I cannot see prompts for break out rooms.
I am still sending the last few so if you haven't received an email yet, you will have one in the next 5-10 minutes.
I have a pro account
are we signing out of this meeting and creating a new meeting? I could do that
Can you put the instructions in chat in case we don't get emails.
Patricia A. Riley
Can you give us 5 min to adjust our settings
I didn't receive an email about the break-out group. (I have a pro account.)
need to enable breakout rooms in online zoom.us website settings
Do you use doc sign to get mediations services agmts signed beforehand
then you'll see the button for breakout rooms at the bottom along with the other controls like participatnts, chat, security, share screen, etc.
Caroline Kert She/hers
can you please clarify where the link to the video is?
Maybe stop talking and let us get on with it
I cant hear Simon, anyone else have this problem?
I cannot hear him either.
I can hear him. Are we allowed to record this?
I can hear you Simon
I can hear
No we can hear you
I can hear
Ok, it was me LOL
Sometimes when hearing is the problem, it is because sound is turned off on the computer.
Simon, I found that to add the break-out rooms, I had to hit the view more settings prompt in settings and make the change to my break-our rooms on in the website.
How does one allow a co-host
Hi Harry- It is under settings.
Of course we
I have been told that if you lock a meeting and then your system goes down you will not be able to rejoin the meeting.
I did it earlier this week (using waiting room with putting participants in and out) with a current version of Zoom.
You can also use your phone type headphones on your computer so that only you can hear the other people speaking.
Simon, it would be extraordinarily helpful if you could generate a cheat sheet for settings, what is turned on or enabled, necessary v. unnecessary etc
I agree with Riley Patricia that a cheat sheet re settings would be helpful as a starting point for people
I am sorry Simon, I have to leave the meeting to get on another zoom meeting. If it's short I will be back.
you can also type and share screen instead of white board which also allows you to save it
Guess I'll have to buy an iPad.
Screen sharing from your desktop may show icons and other information that you may not necessarily want to have others looking at.
Can the host disable private chats?
Yep so be careful.
Hi Jacqueline, does Metro Volunteer Lawyers have any constitutional cases?
You can turn off all icons at least you can on a MAC
If you are using iPad as primary sources instead of desktop, can you link your phone as well? Or does the phone have to be hard wired to the laptop?
oops ….time frame for mediations.
On Simon's computer you could see how many unread text messages he had, etc.
Alan - we do not have any constitutional cases but we have a lot of civil cases - family, bankruptcy, consumer, property
you should always clear your screen before sharing anything so only the document you want to see is up there. Using full screen. Usually does this. Also you should look at it before sharing to be sure what will be shown
In addition to the Zoom Tutorials, can you recommend other "experienced" Zoom Mediators who offer one-to-one or small group training.....
You can just leave them in the breakout room by themselves.
exactly but the mediator has to be careful to announce their arrival back into the room or might inadvertently enter into a private convo. I tell people to text me when they are finished speaking privately whether by phone or in break out
I would advise my clients not to discuss anything private while on the Zoom meeting. They can email us rather than having privileged conversations while doing online mediation
taking a break and leaving zoom altogether then reopening meeting is also a simple option
That would be a good idea as well. That way attorney can have private telephone conversations with their clients
Wanting to hear about "touch up my appearance"
Mine is fake, too. Just a picture of my courtroom.
Simon, do you include specific language in your agreement to mediate that address virtual mediations?
Simon, can you email us your mediation language from your agreement after this session
touch up my appearance is under the video settings, the top arrow just to the right of the video camera on the ribbon
also in video settings, if you enable the HD setting it REALLY sharpens your video appearance, many of you are very fuzzy
you can set up break out rooms in advance of meeting and have one party and their atty arrive 5 mins earlier, get them in room then have other come on. And you can leave them I waiting room until you are ready for them thus reducing potential for inadvertent wrong grouping
M. Tracy James
I think Quick Time allows you to record screen shot. The Host can’t disable that. I have an affirmation in the Agreement to Mediate that no recording of any kind is permitted.
I would like to copy, please. I didn’t have the link to join this session at 8:30am so I missed everything that occurred before 11am. Thank you! (Although I did a short practice session with Joel Bogen which was helpful.
maybe vet the tech issues in advance by scheduling a dry run on a different day/time
Greg and Jenny
Question: What are Personal Meeting Rooms, and do you use one?
for people just starting out, do you recommend face to face sessions first?
Metro Volunteer Lawyers is always looking for pro bono mediators (mostly in family law, but we have other cases too). Please contact Jacqueline at firstname.lastname@example.org or me at email@example.com
I have found that if the party with a poor connection turns off their camera, that often reduces the delay/audio problems. Also, if they limit other usages on their WIFI they may get a better connection.
For questions about membership in theMAC, please email me at firstname.lastname@example.org or call 303-322-9275.
is that true even when you are acting as a mediator and not as an attorney??
For those experienced in online mediation, the ADR is collecting names, contact information and area of specialty to produce a list of online mediators to share with courts and other private dispute resolution forums. Email Katie Null at CBA at email@example.com
To join the ADR Section please feel free to email me firstname.lastname@example.org or call 970-769-0039
I do not COLTAF my mediation fees, I do consider mediation not to be the practice of law, which the Supreme Court has opined i believe.
Greg - that’s what I thought. So do you also take payment in advance of mediation?
For questions about ethics as mentioned by Simon, please email theMAC Ethics Committee at email@example.com
I don't think you have to, but I would until I've earned the fees. I have separate accounts for CFI, Legal, and Mediation cases.
Invariably, so i do not chase payment later.
Do technical responsibilities re technical clarity and equal access to types of technology significantly extend the length of mediations.
Karen A. Hammer, LL.M.
Please also keep in mind that the CBA Ethics Committee has a brief-consult peer service through its ethics hotline (which I chair). You can call the CBA office to get referrals to 2 hotline volunteers. There are disclaimers (of course) about the scope and use of the hotline.
I sent the CLE affidavit with the materials but the course number is 784281
Thank you, SImon!
Thank you everyone!
Thanks Simon -- that was great!
Thank you Simon. This was very helpful.
Thanks very much, Simon!
Thank you. Very Helpful, Simon.